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Training courses

Resolving Conflict Effectively


Programme Overview
This is an Online based programme
The need to effectively deal with conflict as an individual and within a team is a critical skill for every manager. This course looks at different skills and techniques to enable the participant to deal with conflict effectively.

Who Should Attend?
All those who want to develop their ability to deal with conflict effectively.


Duration: 2 Days
This is an online programme

Programme Content:
  • Causes of conflict
  • Causes of interpersonal friction in the work environment
  • The effects of conflict on performance and the individual at work
  • Stages in the development of conflict
  • Techniques to deal with conflict

The programme will be highly interactive balancing discussions and theoretical inputs with practical skills and tools that individuals can use on a day-to-day basis. The experience is designed to be an enjoyable, positive and challenging experience for participants. It is also designed to be highly practical and focused so that the individuals can build a relevant skill set for their appropriate role.

Upcoming dates:

Dublin, OnlineOct 6, 7, 2021
Dublin, OnlineNov 17, 18, 2021

Members Discount
Did you know that all Ibec members can avail of significant savings on all Ibec Training courses


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Delegate cancellation policy

Any cancellations received in writing up to 5 days prior to the event are refundable. All bookings are provisional until full payment is received.

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  • Course Fact File

  • Locations:
    Dublin, Online
  • Course fee:
    Member rate: €800
    Non-member rate: €900
    * Cost quoted per person

    Payment method:
    - Pay by credit card online here
  • Download:

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