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Training courses

Ibec/TU Dublin CPD Managing People Programme


Technological University Dublin
TU Dublin Level 6, Special Purpose Award, 5 credits
*In line with official guidance for public health relating to social distancing, we are moving this online to a web based delivery until further notice

Programme Overview
The objective of this programme is to enable front-line managers to deal more effectively with people at all levels within the organisation and to act with greater confidence.

Programme Outcomes
On completion of this programme, participants will:
  • Understand and appreciate the full extent and importance of your role in managing people.
  • Improve your interpersonal skills to enable you to deal more effectively with people at all levels within the organisation and act with greater confidence.
  • Acquire the key tools for managing people through a practical approach to skills development in such areas as motivation, managing problem behaviours, counselling, assertiveness and negotiations.
  • Develop an appreciation of grievance and disciplinary procedures and improve your effectiveness in handling issues in these areas.
  • Gain an overview of the key areas of employment legislation and become more confident when dealing with queries in relation to these.

Who Should Attend?
Front-line managers, supervisors and those preparing for promotion into a managerial role.


*In line with official guidance for public health relating to social distancing, we are moving this online to a web based delivery until further notice

Duration: 4 Days

Programme Content:
  • Leadership
  • Managing Performance
  • Communication
  • Interpersonal skills
  • Employment Legislation
  • Negotiation
  • Grievances
  • Industrial Relations Institutions
  • Giving Feedback and Managing Problem People
  • Motivation
  • Discipline and Dismissals
  • Counselling and Coaching
  • Employment of Staff
  • Conflict Resolution

Ibec has designed this programme with particular emphasis on the development of practical skills. The programme consists of four modules in order to enable you to practice the skills required. All presenters on the programme are practitioners who deal with a variety of real-life situations on a daily basis. Extensive use is made of practical exercises, case studies and role plays to secure a high level of participation and self-learning. You are encouraged to express your views and experiences. A large proportion of the time is spent discussing issues to ensure a thorough understanding. Actual case histories are used to draw up the case studies
and role plays.

A flexible approach is used throughout the programme and priority is given to the demands of the group.

Upcoming dates:

online, OnlineJune 18, 19, 25, 26, 2020
online, OnlineJuly 16, 17, 23, 24, 2020
Ibec Dublin, DublinSept 17, 18, 24, 25, 2020
Ibec Waterford, Waterford Oct 1, 2, 8, 9, 2020
Ibec Dublin, DublinNov 5, 6, 12, 13, 2020
Ibec Galway, GalwayNov 19, 20, 26, 27, 2020

Members Discount
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Delegate cancellation policy

Any cancellations received in writing up to 5 days prior to the event are refundable. All bookings are provisional until full payment is received.

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  • Course Fact File

  • Locations:
    Cork, Donegal, Dublin, Galway, Limerick, Online, Waterford
  • Accreditation:
    TU Dublin
  • Course fee:
    Member rate: €1,900
    Non-member rate: €2,100
    * Cost quoted per person

    Payment method:
    - Pay by credit card online here
  • Download:

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