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Training courses

Ibec/TU Dublin CPD Diploma in Professional Competence


Technological University Dublin
TU Dublin Level 6, Special Purpose Award, 20 ECTS
Programme Overview
The main objective of the Diploma in Professional Competence is to build the critical skills needed to succeed. Participants will explore ways to enhance their business, interpersonal and project management skills. The course focuses particularly on applying the skills in the world of work, aiming to build both competence and confidence in a range of critical areas.

Who Should Attend?
The CPD Special Purpose Award, Diploma in Professional Competence is a specialised qualification for those looking for employment or contemplating a career in the corporate sector, particularly in financial services, business and finance and related areas. This course is also suitable for those in an organisation who want to develop their competencies in the areas outlined. The course offers an appropriate combination of academic theory, practical business application and skills enhancement.


Duration: 12 Days

Programme Schedule:

Professional Competence/Commercial Awareness
• Drawing up a strategic plan for an organisation
• SWOT analysis
• Competitor analysis – how it is devised and what it does
• Customer service - its importance and best practice examples
• Organisational vision statements, mission and values
• Key points to include in developing commercial awareness
• Personality profiling – identify style and strengths

• Models of Leadership
• Personal style of leadership
• Values and their role in leadership
• Power and leadership
• Situational Leadership

Communications & Influencing
• Models of human behaviour
• Communications and Influencing styles
• Your style
• Listening, body language
• Presentation skills
• Getting heard
• Varying your style to the person and situation
• Resilience

Team Working
• Models to explain team working dynamics
• Human behaviour and the psychology of performance in groups
• Power and influence
• Your own style of team working
• Stages of a team’s development
• High performing teams
• Challenging behaviour and how to deal with it

Project Management
• Why project management?
• Project initiation & definition
• The project team
• Project planning
• Delivering your project on time
• Managing conflict through assertive negotiation
• Project control

Performance & People
• Models and theories of performance
• Managing performance
• What drives personal performance
• Maintaining your energy and drive
• Understanding performance differences in others

Time Management, Assertiveness & Conflict
• Time management system
• Prioritising
• Time wasters and stealers
• Assertiveness as a style of behaviour
• Getting heard
• Handling conflict
• Adapting your style to the person and place

• Theories of motivation
• Applying the theory in practice
• Motivators and de motivators in work
• Developing a personal motivation approach
• Understanding differences between individuals
• Getting the best from yourself and others

Presentation Skills
• Designing effective presentations
• Controlling your material
• Dealing with the audience
• Learning styles
• Your style as a presenter
• Best practice presentations
• Building your confidence in this area

Financial Skills
• The basics of accounting
• The profit & loss statement
• The cash flow statement
• Accounting concepts
• Analysis accounts
• Forecasting & budgeting
• Investment appraisals

Decision Making
• The importance of decision making in the organisation
• The approaches and theories on decision making
• How the situation influences the decision made
• Personality differences in making decisions
• Identifying your personal style
• A toolkit for making decisions in the future

• Differences in styles when interacting with others
• Self-awareness model
• Journey to increase self-awareness, key milestones
• Building on personal strengths
• Valuing differences in others
• Role of values in determining behaviours
• Setting self-awareness milestones
• Attitudes and how they are formed

Programme Assessment:
Individual assessments are an integral part of the programme and count towards end of year results as follows:

1. Closed book exam: 60%
2. Project; 3500-5000 words: 30%
3. Learning Journal
and class participation: 10%

Upcoming dates:

No training dates available at the moment.

Members Discount
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  • Course Fact File

  • Locations:
    Dublin, Online
  • Accreditation:
    TU Dublin
  • Course fee:
    Member rate: €2,990
    Non-member rate: €3,390
    * Cost quoted per person

    Payment method:
    - Pay by credit card online here
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