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Training courses

Ibec/ TU Dublin CPD Managing Employee Relations and Engagement


TU Dublin
Level 6, Special Purpose Award, 5 credits
Programme Overview:
This programme aims to develop and enhance the key knowledge and skills required of front line and middle level managers to establish and maintain positive employee relations within their organisations. The programme seeks to develop managers to give them greater confidence when dealing with interpersonal conflicts, bullying & harassment, grievances as well as dealing with disciplinary matters in a more effective way. The focus is on early intervention to prevent the escalation of issues in these areas, but also to understand the more formal procedures involved, as well as the legal requirements. In addition, the key interpersonal, communication and problem-solving skills required to manage these situations will be explored and developed. The programme will also deal with managing these issues in the context of Covid-19 pandemic.

Who should attend:
Managers who want to build the skills and knowledge to maintain and grow positive employee relations within their organisations.


Duration: 4 Days

Programme Content:
  • Building Positive Employee Relations & Engagement
  • Understanding your role as a Manager
  • Employment Law Overview and Bullying & Harassment
  • Corrective Action, Disciplinary Investigations and Procedures

Ibec has designed this programme to suit the needs of front-line and middle managers within organisations. All presenters on the programme are practitioners who deal with a variety of real life situations on a daily basis. Participants are encouraged to express their views and experiences. Case studies and exercises are going to be used to ensure a real and practical understanding of each subject. Participants will practise all techniques taught on the programme.

Upcoming dates:

Online, OnlineOct 5, 12 19, 26, 2021

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  • Course Fact File

  • Locations:
    Dublin, Online
  • Accreditation:
    TU Dublin
  • Course fee:
    Member rate: €1,900
    Non-member rate: €2,100
    * Cost quoted per person

    Payment method:
    - Pay by credit card online here
  • Download:
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