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Dignity at Work: Bullying & Harassment - Support Contact Person

Overview:

*In line with official guidance for public health relating to social distancing, we are moving this online to a web based delivery.

Programme Overview
The primary objective of Ibec’s Bullying and Harassment – Support Contact Person programme is to provide all those who will become support contact persons with an in-depth understanding of the role in a clear and concise manner. It will provide the skills necessary to carry out this important role. This programme is also suitable for those managing the function of the support contact persons.

Who Should Attend?
The Bullying and Harassment – Support Contact Person programme is designed to ensure that those who will become support contact persons will understand the role in a clear and concise manner. This programme is also suitable for those managing the function of the support contact persons.

Details:

*In line with official guidance for public health relating to social distancing, we are moving this online to a web based delivery.

Duration: 1 Day

Programme Content:
On completion of the programme, participants will:
  • Have a clear understanding of the legal definitions of bullying, sexual harassment and harassment
  • Understand the behaviours that constitute bullying and harassment
  • Know how to be a strong and supportive support contact person who can explain the procedures for addressing complaints of bullying and harassment in a non-directional manner
  • Develop and improve the skills of communication, listening and dealing with conflict
  • Be in a position to answer queries and questions in the area of bullying and harassment within an organisation

Approach:
Experienced Ibec staff that deal with a variety of real-life situations on a daily basis present this course. They will present the issues in a practical manner illustrating the key points with the use of realistic case examples, case studies and exercises

Upcoming dates:

Location:Dates:
Ibec, DublinSeptember 23, 2020
Ibec , DublinNovember 17, 2020

Members Discount
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Testimonials:

" Excellent training, very informative and interesting."

Jerry Brady, Servier Ireland Industries Ltd.

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